Crisis Response Intern

LOCATION

16750 N. Village Drive East
Surprise, AZ 85374

SPECIAL REQUIREMENTS

Fingerprint/background clearance is required.
Training required which may significantly delay start of service hours or which needs to be completed prior to the start of the semester.

Background checks are required.  There is no cost to the student for fingerprinting.  There is a 3 week turnaround in getting background checks processed.  Students selected for this position may begin the training with the understanding that their selection is based on approved background checks.

REQUIRES EXTENSIVE TRAINING. Full classroom training is a requirement for this position, however, training hours in excess of 20 will not count towards course requirement. Training is a 3 week, 3 nights a week commitment.  Training times are from 5:30-9:30pm either on a Mon-Weds or a Tues-Thurs schedule.  Prior to the 3 weeks of training there are two nights of additional classroom training for 4 1/2 hrs.  The rest of the training will count towards course requirment because it is in the field completing shifts on the Crisis Response van.   

SCHEDULE OPTIONS

Semester availability

Fall
Spring

Service hours

Evening
Weekend

Available days/hours

Once training is completed there are overnight shifts available. 

REQUIRED/DESIRED SKILLS

There aren't any specific background, educational requirements or experiences needed. A person should have compassion, empathy, a willingness and desire to help others in need.

CATEGORIES

Crisis Intervention
Government
Social Services

COMMUNITY PARTNER

Surprise Fire Department Crisis Response Program

ABOUT THE INTERNSHIP

Duties

A Crisis Response team member responds to emergency scenes to provide assistance, guidance, referrals and grief support to citizens during a crisis or tragedy.  Here are examples of when they are called: Fire loss, Drownings, Death Notifications, Grief Support, Homicides, Fatalities, Suicide, Mental and/or Physical Abuse, Alternative means of transportation (based on guidelines), etc.

Population served

The population is mainly for the west valley area of Phoenix.  This encompasses several retirement communities and young families. Crisis situations occur across gender, economic, social, racial and cultural boundaries. Therefore there is a need for crisis intervention for all of the populations within the local community. 

Community need/impact

The services that crisis responders provide assist citizens with obtaining services they need due to a crisis related situation.  It allows fire and police personnel to go back in service for the next emergency call while they can be assured the citizens' needs are being attended to. Due to crisis situations occuring this service is always needed.   

The positive impact on the population is helping someone during a heightened time of crisis when it is difficult to comprehend what is going on and what needs to be done next.  Crisis responders provide emotional support and knowledge to determine what needs to be done based on the specific situation.  This helps the population by helping individuals within the community get through a crisis and be able to obtain a level of stability once it is initially over.