Case Manager Assistant (teen pregnancy: Glendale)

LOCATION

6610 N 47th Avenue
Glendale, AZ 85301

SPECIAL REQUIREMENTS

Fingerprint/background clearance is required.

NOTE: ALL USL INTERNS MUST HAVE FINGERPRINT CLEARANCE BEFORE BEING ASSIGNED TO ANY TEENS IN OUR PROGRAM. WE ASK THAT ALL FINGERPRINT CLEARANCE CARDS FALL UNDER A.R.S. 36-425-03. TURN AROUND TIME FOR GETTING YOUR FINGERPRINTS AND SUBMITTING YOUR APPLICATION, WITH THE $65.00 FEE, IS ANYWHERE FROM 2 – 4 WKS. FINGERPRINT FEE IS NOT REIMBURSABLE.

SCHEDULE OPTIONS

Semester availability

Fall
Spring
Summer

Service hours

Morning
Afternoon
Evening

Available days/hours

Monday through Friday 9:00 AM to 5:00 PM and some weekends when scheduled. Must be available a couple evenings a week to work with teens as they are available after school hours.

REQUIRED/DESIRED SKILLS

Must have a fingerprint clearance card for working with minors- if need to apply for one the cost is 69 dollars for volunteer and their is a 2-4 week turn around to obtain the card in the mail. Once the card is obtained, direct service hours can begin with the teens.

Must be self directed and able to manage projects on own.
Must have good people skills
Able to work well with others and interact with teens patiently
Have a passion for the community
Comfortable using a computer
Good communication and organization skills

CATEGORIES

Education
Health Services
Mentoring
Social Services
Youth (direct interaction)
Youth III: 11-14 years (6th-9th grades)
Youth IV: 14-18 years (high school)
Youth V: 18-22 years (young adult)

COMMUNITY PARTNER

Teen Outreach Pregnancy Services (TOPS)

ABOUT THE INTERNSHIP

Duties

Interns assist and support TOPS Case Managers. Provide the opportunity for teens to understand the services that are available at TOPS and in the community.  Provide support and additional mentoring throughout their pregnancy and postpartum period. The relationship the Case Managers/Intern creates for the teens in the beginning sets precedence throughout the teen’s time in the program.

Primary Responsibilities:
•Attend all initial trainings to learn all aspects of position: including case management, data entry, outreach, and TOPS history and future goals
•Make Case Management appointments by telephone and meet with client
•Complete case management documentation
•Have regular contact with referral sources to update re: teens progress in the program
•Provide information on Teen Outreach services, in the community, conducting outreach
•Get all necessary consent forms signed
•Prepare appropriate materials for each class
•Make reminder phone calls for attendees
•Provide client rosters of each class
•Maintain Maricopa database re: statistics and progress on teens in program
•Provides additional support and mentoring as needed
•Encourages continuation of educational and career goals
•Provide referrals as needed

Population served

The population served are teenage parents ages 21 and under.

Community need/impact

Educating and supporting teenage parents up to age 21, and their families.

The positive impact would include an increase in healthy pregnancies and healthy babies. Decrease in STD's and future teen pregnancies, as teens that have one pregnancy are more likely to drop out of school and have subsequent pregnancies within two years.