Tech Coach
LOCATION
SCHEDULE OPTIONS
Semester availability
FallSpring
Summer
Service hours
MorningAfternoon
Evening
Weekend
Available days/hours
Monday through Thursday, 9a - 5p, Friday and Saturday, 9a - 2p
REQUIRED/DESIRED SKILLS
* Excellent verbal skills
* Well developed multi-tasking skills
* Excellent customer service skills, positive attitude & friendly demeanor
* Advanced computer skills - must be proficient using Microsoft Word, Internet Explorer and searching the web; basic knowledge of Winway Resume, Typing instructor, Adobe Writer, saving and retrieving documents from a thumb drive.
* Comfortable guiding others on basic and some advanced computer operations
* Proficient using fax machine, copy machine and computer printer
* Ability to work with a diverse population
* Ability to work independently
CATEGORIES
AdultsEducation
Library
Social Services
Technology
COMMUNITY PARTNER
Fresh Start Women's Foundation
ABOUT THE INTERNSHIP
Duties
If you are comfortable with computers and enjoy teaching people new skills, then this is the position for you! As a Tech Coach, you will instruct and guide women in computer basics (i.e. how to use a mouse, creating an email account) and using computer software programs such as Word, Excel and PowerPoint at beginning, intermediate, and advanced levels. Opportunities to host a small class of 4 - 9 clients or serve on a one-on-one coaching basis.
Population served
Adult women aged 18 and older: Women in Transition - women who are facing significant changes in their lives or who have just become the sole support of themselves and their families. Underemployed Women - women who are employed but whose earnings cannot sustain her or her family's needs. Domestic Violence Victims Not In Crisis - women whose lives have been affected by abuse and who are striving for independence. Although these are our target audiences, no woman is turned away.
Community need/impact
Our center assists many women that are currently dealing with transition, whether it be going through a divorce, leaving an abusive relationship, losing a job, changing careers, having a child or even dealing with a death in the family. No matter the transition, Fresh Start has the resources to help women effectively deal with what life hands them. And as a Computer Lab Specialist, interns will have the opportunity to guide and assist clients with written and digital materials based on self-help and self-improvement as well as providing a level of customer service that will enable our clients to find a sense of peace and enrichment as they walk through the center.
Social justice, women's issues intervention and increasing access to technology.
